SMS Terms & Conditions
Program: The Agency Customer Messaging
About the program
We send SMS to clients and real estate professionals who gave express consent — either through our online SMS opt-in form or verbally during a phone call — regarding their insurance policies and quotes: appointment confirmations, secure document submission links, quote and policy status updates, and renewal reminders.
How to opt in
You can opt in online by completing the SMS opt-in form and checking the consent box (the box is never pre-checked), or by giving express verbal consent during a phone call with our team. Consent is not a condition of purchase or of any service.
Message frequency & rates
Message frequency varies based on your policy and quote activity. Message and data rates may apply.
Help
For help, reply HELP or contact us at (248) 767-9900 or hoi@agency-inc.biz.
Opting out
To opt out, reply STOP at any time; you'll receive a confirmation and no further messages.
Your privacy: We do not share your phone number or SMS opt-in/consent data with third parties or affiliates for marketing purposes.
Contact us
The Agency
19 N Saginaw St., Suite 103, Pontiac, MI 48342
Phone: (248) 767-9900
Email: hoi@agency-inc.biz
See also our Privacy Policy (PDF) and our SMS opt-in form.